Black house with white faucet and wrench icon, indicating plumbing repair service

Frequently Asked Questions

  • What services do you provide?

    We offer a complete range of plumbing, water treatment, and wastewater services, including general plumbing, emergency plumbing, blocked drains, hot water systems, roof plumbing, hydro excavation, septic systems, wastewater treatment, water filtration, and pump installations.

  • Do you provide emergency plumbing services?

    Yes. We offer 24/7 emergency plumbing services across Townsville and surrounding areas for urgent issues such as burst pipes, blocked drains, sewage overflows, and hot water system failures.

  • Are you licensed and insured?

    Yes. Supreme Plumbing & Waste Water is fully licensed and insured, giving you confidence that all work is completed safely, professionally, and in accordance with Australian standards.

  • What areas do you service?

    We service Townsville and surrounding areas throughout North and Central Queensland, including residential, commercial, rural, and remote properties.

  • Do you work on both residential and commercial properties?

    Yes. Our team works with homeowners, businesses, builders, developers, body corporates, industrial facilities, and government organisations.

  • Do you provide free quotes?

    Yes. We provide free quotes for most services and can assess your requirements before recommending the most suitable solution for your property.

  • Do you install and maintain wastewater treatment systems?

    Yes. We specialise in wastewater treatment systems, including installations, servicing, repairs, maintenance, septic tank cleaning, and pump-outs.

  • Can you help with water filtration and water quality issues?

    Absolutely. We install and maintain whole-house filtration systems, reverse osmosis systems, water softeners, UV sterilisation systems, and rainwater treatment solutions.

  • What products do you sell?

    We supply a wide range of plumbing, water treatment, and wastewater products, including pumps, treatment plants, septic systems, rainwater tanks, filtration systems, aerators, spare parts, plumbing supplies, and accessories.

  • Why choose Supreme Plumbing & Waste Water?

    We are a locally owned and operated business with over 10 years of industry experience. Our customers choose us for our reliable service, quality workmanship, competitive pricing, specialist wastewater expertise, and commitment to finding the right solution for every job.

Still Have Questions?


If you need help with a plumbing issue or want expert advice, contact Supreme Plumbing & Waste Water today. Please call 0478 666 220 or fill out the form below.